I know I just recently pitched an idea a few days ago, and don't mean to post too much in this subforum, but one thing that kind of bothered me upon joining, was the lack of a support ticketing system. First off, I've had very positive encounters with ScaleLab staff in the past over emails, so this isn't meant negatively, but I think that offering a live support ticketing system would be a great public service to partners, as it would mean that partners would be less likely to spam their support requests here in the forums, and overall it would feel like a more professional interaction. Also, if ScaleLab switched over to a live support ticketing system, partners could recieve email notifications when a ScaleLab support agent responds to their ticket, making it less time-consuming for partners to check for new replies. ScaleLab could even categorize support tickets by type, such as "Dashboard bug", "Copyright Support ", "SEO Guidance", "Unlinking", etc. Just another idea of mine, but one I hope others agree with as well.